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How bingomax Handles Your Personal Information

Your privacy matters to us, and this policy lays out exactly what data we collect, why we collect it, and how you can control it — from account registration through PayPal and Venmo transactions to mobile access on your device.

Account data transparencyPayPal & Venmo transaction privacyMobile device data handlingYour right to access or delete dataState-dependent eligibility
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bingomax How bingomax Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

Have a question about your data, want to request a correction, or need to submit a deletion request? Our support team handles privacy inquiries directly. Reach us through any of the channels below — we'll confirm receipt of your request and respond within the timeframe required by applicable law in your eligible state.

Live Chat Start a live chat session from your account dashboard to raise a privacy concern or request access to the personal data we hold on your profile.
Email Support Send a written data request or privacy question to our support email. Include your registered account email so we can locate your records quickly.
Account Settings Some data preferences — like communication opt-outs and cookie settings — can be adjusted directly inside your account settings without contacting support.
HOW WE PROTECT IT

Data Security, Cookies, and Account Retention

We apply industry-standard encryption to data in transit and at rest, including the payment details you submit through PayPal, Venmo, or Play+. Cookies on our platform serve functional and analytics purposes — you can manage your cookie preferences through the consent panel that appears on your first visit, or revisit those choices anytime in your browser settings. Account data is retained for as long as your account remains active and for any additional period required by applicable law after closure.

Encryption Standards

All data you submit — account registration details, PayPal or Venmo payment info, identity documents — is encrypted during transmission using SSL protocols.

Cookie Management

We use functional cookies to keep you logged in across sessions on mobile and desktop. Analytics cookies are optional and can be declined through the cookie consent panel.

Retention Policy

We keep your account data only as long as necessary. After account closure, records are held only for the period mandated by applicable state or federal requirements.

Third-Party Sharing Limits

We share your data only with payment processors like PayPal and Venmo, identity verification services, and regulators — never with ad networks or data brokers.

What You've Asked About Your Privacy

Below are the privacy questions we hear most often from people in eligible states. If your question isn't covered here, reach out through live chat or email and our team will get back to you.

We collect your name, date of birth, email, address, and payment method details — including PayPal or Venmo account info — to verify your identity and process transactions securely.

No. We do not sell your personal information. Data is shared only with payment processors, identity verification partners, and state regulators as required by applicable law.

Contact our support team via live chat or email with your registered account address. We'll locate your records and send a copy within the timeframe your eligible state's law requires.

Yes. Submit a deletion request through live chat or email. We'll remove your data from active systems, retaining only what applicable law requires us to keep after account closure.

Transaction data from PayPal, Venmo, or Play+ deposits is stored securely, used only for account management and fraud prevention, and never shared with marketing partners.

Functional cookies are needed to keep your session active. Analytics cookies are optional — decline or adjust them through the cookie consent panel or your browser settings at any time.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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